"I wish to commend James. In addition to attending to the immediate problem, he spotted another problem, due to my neglect, that could have caused more problems. I appreciate his care and attention and want you to know he did an excellent job."
"Before another day goes by, I thought I would drop you a line and tell you how absolutley fine Jamie and Anthony performed their work. They were efficient, knowledgeable, and very,very nice to an "old lady" who needed their help. They certainly are a definite "plus" to your organization."
"Tom and I would like to commend the technicians who installed three new HVAC units at our home. Besides knowing the mechanics of the project, they kept us informed and respected our property by keeping things extremely tidy, both of which made me happy. My mother-in-law wanted to adopt them."
"Thank you Ron for arranging everything and overseeing the job. It is very reassuring to us to know that you are there when we need you. The new unit seems to be doing fine and we are pleased with everything."