We believe in comfortable working and living environments. We believe that comfort includes more than temperature control. Comfort is clean, healthy air, free from unnecessary contaminants. Comfort is the maintenance of proper levels of humidity to protect furnishings, protect electronics, and reduce the chance of illnesses. Comfort is the absence of acoustic noise. Comfort is the presence of pleasant air movement. Comfort is even temperatures throughout the conditioned space.
We believe that comfort improves quality of life and enhances productivity. Comfort is not a luxury, but a necessity. As such, comfort should be affordable. Affordability is not simply the cost of equipment. It is also the cost of ownership.
We believe in personal responsibility. Personal responsibility includes acting as a good steward of the environment, recycling chemicals and disposing materials in a legal, safe, and proper manner. It includes the performance of our duties safely and soberly. It is our responsibility to deliver an honest and fair day’s work for a fair day’s pay from my employer. It is our responsibility to continue our education, to improve our skills, and to attain the highest possible certifications in our chosen profession.
We believe that we have an obligation to educate people about their comfort options so that they can make the best decisions for their personal circumstances. It is our responsibility to listen to customer concerns and to offer explanations patiently and pleasantly. We will conduct ourselves as a technical professional in all respects.
We believe that air conditioning is not merely a business, an industry, or a means of livelihood. It is a calling.
© 2003 Service Roundtable